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Contact Us

At WAPA, we are ready to assist all of our customers. The information below provides our customers with many options to contact us with an inquiry, or to report a service interruption.

 

To view the Virgin Islands Ratepayers' Bill of Rights (Act No 8375), click here.

Service Interruptions

To report Electrical or Water Service Interruptions.

(340) 773-2250
Option 4

(340) 774-3552
Option 4

Report Outage
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WAPA Offices

Visit WAPA at one of our three locations on St. Croix, St. John, and St. Thomas.

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HOURS

Monday - Friday

St. Thomas/St. Croix:
7:30 am - 4 pm

St. John:
8 am - 1:30 pm
2:30 pm - 4 pm

Office Building

LOCATIONS

St. Croix:
Sunny Isle Shopping Annex

St. John:
Market Place

St. Thomas:
Port of Sale

Mailing Address

MAILING ADDRESSES

St. Croix:
P.O. Box 5997
Christiansted, St. Croix
U.S. Virgin Islands 00823

St. Thomas-St. John, Water Island District:
P.O. Box 1450
Charlotte Amalie, St. Thomas
U.S. Virgin Islands 00804-1450

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Email Addresses

communications@viwapa.vi
Corporate communications.

Customer.Service@viwapa.vi
Customer service inquiries.