U.S. VIRGIN ISLANDS (July 2, 2025) — The Virgin Islands Water and Power Authority (“WAPA” or the “Authority”) advises the public that Customer Service and Business Offices across the territory will be closed on Thursday, July 3, 2025, and Friday, July 4, 2025, in observance of Emancipation Day and Independence Day, respectively.
Customers experiencing service-related issues during this time may contact our 24-hour dispatch by following the prompts at 340-773-2250 or 340-774-3552 (Option 4). Additionally, outages can be reported online through our website portal at: https://www.viwapa.vi/customer-service/report-outage-or-problem.
Payment Options Available:
- Online: Visit www.viwapa.vi and click "Pay Your Bill Online" in the top right corner.
- By Phone: Call 340-774-3552 or 340-773-2250, then select Option 3.
- Drop Box: Submit payments via money order or check at any WAPA business center.
Regular business operations will resume on Monday, July 7, 2025.
WAPA thanks the public for their understanding as we take time to honor these days of deep cultural and national significance.
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