U.S. VIRGIN ISLANDS (April 16, 2025) – The Virgin Islands Water and Power Authority (“WAPA” or the “Authority”) informs the public that all business offices territory-wide will be closed from Thursday, April 17 through Monday, April 21, 2025, in observance of Holy Thursday, Good Friday, and Easter Monday. Offices will reopen on Tuesday, April 22, 2025, for normal business operations.
Customers experiencing service-related issues during the closure are encouraged to contact WAPA’s 24-hour dispatch by calling 340-773-2250 or 340-774-3552 and selecting Option 4 to leave a message. Outages can also be reported online via WAPA’s website at: www.viwapa.vi/customer-service/report-outage-or-problem
Payment Options Available:
- Online: Visit www.viwapa.vi and click “Pay Your Bill Online” at the top right corner.
- By Phone: Call 340-774-3552 or 340-773-2250, then select Option 3.
- Drop Box: Payments via check or money order may be submitted at any WAPA business center drop box location.
The Authority appreciates the public’s understanding and wishes all Virgin Islands residents a safe and joyful Easter holiday.
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